KINGCAVE is focused on delighting customers by offering a wide range of quality products at highly competitive prices with friendly, knowledgeable service.
The KINGCAVE Price Match Policy applies to any product that is found on our website.
If a competitor, being another Australian based retailer, is offering a cheaper price on a product on an exact like-for-like basis, KINGCAVE may Price Match if:
- The price match is requested prior to purchase.
- The identical product (same brand, model / style), product offer or bundle is in stock and available for immediate sale by KINGCAVE and the competitor
- A KINGCAVE Employee is able to verify the price and availability of the product from the competitor. (Evidence is required)
KINGCAVE will not match the competitor's price if:
- It is below our cost price
- The conditions for Price Match (above) are not met
- Promotions such as rebates and buy one, get one free offers are not eligible
- The website can not be a discounter or auction website (ie; eBay, overstock, etc.)
- The competitor's product is:
- a demonstration model, second hand or refurbished
- sourced from a store or supplier that has special conditions or trading limitations, such as Duty Free stores, factory outlets, warehouses, clearance centres, distributors or a business under an insolvency administration
- sourced from an unauthorised reseller
- sourced from an online website outside of Australia
The price is:
- a specially negotiated price or offer that is only available to a select group of people, such as a corporate rate, loyalty, subscriber or membership offer
- a mispricing error
- discounted by means other than money, such as loyalty points, a discount voucher or coupon
When a Price Match is agreed, no further discounts, or promotional offers, such as Gift Cards or Gift with Purchase, will be given.
The agreed Price Match is only available at the time and day offered.
For all PRICE MATCH enquiries - Please email our team directly at firstname.lastname@example.org